The Kurdistan Regional Government has announced that e-Psule has recorded more than one million transactions since its launch earlier this year.
The milestone marks a major step in the Kurdistan Region’s shift toward electronic public services and digital payments.
Through e-Psule, citizens can pay electricity bills through five participating banks and four digital wallets licensed by the Central Bank of Iraq. The service gives users a faster way to complete payments without relying only on in-person offices or cash-based systems.
Prime Minister Masrour Barzani launched the e-Psule programme in February as part of the government’s wider effort to modernize public services. The platform is focused on making bill payment easier, more secure, and more accessible for households across the Kurdistan Region.
The passing of one million transactions shows growing public use of digital payment tools. It also points to a wider change in how citizens interact with government services.
Electronic payment systems can help reduce delays, improve record keeping, and make public revenue collection more transparent. For electricity billing, this can also support better service planning by giving authorities clearer data on payments and usage.
The KRG has placed digital transformation among its reform priorities in recent years. Programmes like e-Psule are part of that shift. They aim to reduce paperwork, save time for citizens, and build more trust in public service delivery.
The next challenge will be expanding access. Many citizens still need clear guidance on how to use digital wallets and bank apps. Rural areas may also need stronger outreach and support.
Still, the one million transaction mark gives the programme a strong start. It shows that many residents are ready to use digital services when the process is simple and connected to daily needs.
For the Kurdistan Region, e-Psule is more than a payment tool. It is a sign of how government services can move toward a more modern and citizen-focused system.
Leave a comment